Difficult conversations guide for helping professionals

Difficult Conversations Made Easier.

A free, practical guide to navigating difficult conversations with clarity, confidence and respect.

Need to have a difficult conversation but not quite sure how to approach it?

Whether you're addressing a workplace concern, setting boundaries or navigating tension with a colleague, finding the right words isn't always easy.

I've created this free, one-page Nonviolent Communication (NVC) guide to help you approach difficult conversations with greater clarity, confidence and respect.

Download your free Difficult Conversations Guide:

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What's inside this Guide?

This simple, practical guide walks you through four steps:

  • Observation: Describe what you've noticed without judgement.

  • Feeling: Communicate your feelings or concerns and the impact.

  • Need: Identify what's important in the situation.

  • Request: Make a clear, realistic request.

You'll also find practical sentence starters to help you prepare for your next tricky conversation.

Who is this for?

Created with leaders and helping professionals in mind, this guide can be used by anyone wanting to communicate more clearly and respectfully when conversations feel challenging.

Because you can communicate with empathy, maintain boundaries and still hold people accountable.

Difficult conversations for helping professionals resource mock up Jazmin Pursell Consulting